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FAQs
Once your order is dispatched, you'll receive a confirmation email containing a link to track your order status in real time. Alternatively you can visit kensingtoncloset.co.uk and select "Track your order" from the menu to monitor your delivery progress.
We offer several different payment options to make your shopping as smooth as possible. You can pay with credit card, apple pay, google pay and shop pay. Learn more about accepted payment methods here.
If you have any questions or need support, our customer care team is happy to assist you. Simply send us an email at info@kensingtoncloset.co.uk or fill out the contact form on our website—we’re here to help.
Our clothes and shoes run true to size, so you can confidently choose the size you usually wear. For example, if you typically wear a size L, simply select L. If you're between sizes, we recommend sizing up for the most comfortable fit. For instance, if you’re in between M and L, go with size L.